Customer Sync Notification

Notification from Praxis where merchant would receive the customer's details from CRM when an agent attempts to access the Virtual Terminal for a customer from the Backoffice. To enable this retrieval, the CRM must implement an API callback endpoint that will be available to receive the request from and respond with the appropriate customer information.

Important:

Ensure that you have provided the callback URL to your technical support representative before attempting to use the Virtual Terminal.